Newcastle

Train

GNER
Write to: Customer Relations Manager, Great North Eastern Railway, FREEPOST YO352, York, YO1 6ZZ
Tel: 08457 225 225 (0900-1700 Monday to Friday)
Online feedback form

Northern Rail
Write to: Customer Relations, Northern Rail, PO Box 208, Leeds, LS1 2BU
Tel: 0845 000 0125
Text: 0845 604 5608
Email: customer.relations@northernrail.org
Online feedback form

Virgin Trains
Write to: Customer Relations, Virgin Trains, FREEPOST BM 6613, PO Box 713, Birmingham, B5 4HH
Tel: 0870 789 1234
Text phone: 0121 654 7528
Online feedback form

Bus

Arriva North East
Scotland & North East Arriva Customer Services, FREEPOST NT 2040, Newcastle upon Tyne, NE2 1BR
Tel: 08701 20 10 88
Online feedback form

Go North East
Write to: Head of Customer Services, Freepost NT 2674, Gateshead, NE8 1BR
Tel: 0845 6060 260 (0800-1800 Monday to Friday)

Stagecoach North East
Write to: Stagecoach in Newcastle, Shields Road, Walkergate, Newcastle upon Tyne, NE6 2BZ
Tel: 0191 276 1411 / 0191 228 8900 (0900-1700 Monday to Friday)
Email: info.northeast@stagecoachbus.com

Metro

Write to: Nexus HQ, Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX
Tel: 0191 203 3333
Email: metro.communications@nexus.org.uk